You sometimes forget when terms come off as jargon when you work in the phone call answering service industry. We know what call screening is, but we realize that not everyone does. If you’ve heard the term before, but aren’t quite sure of the ins and outs of call screening or the tools and services for […]
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What word is more ubiquitous in the English language as “hello?” Sure, ‘mama’ or ‘dada’ might often be an infant’s first word. But, ‘hello’ is learned quickly thereafter. You can hardly go for a stroll without uttering the word at least once following that. Because of this, it seems that greeting one another with a […]
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Are you considering hiring a receptionist? Not sure if you’re ready to commit to another full time employee? Why is a receptionist important, after all? Read below for a full understanding of what a receptionist does, the importance of a receptionist in your company, and some alternatives to a traditional receptionist. Receptionist Definition According to […]
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It can be pretty hard to keep up with all of the lesser known holidays, like International Talk Like a Pirate Day, National Accordion Awareness month, and National Taco Day (REALLY, y’all? In Texas, we call that ‘Tuesday’). There are so many things to celebrate! But we couldn’t let National Women’s month finish without throwing […]
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Tax season is upon us! As someone who crunches numbers day in, day out, an accountant knows better than most that every penny counts. When it’s tax season and calls are rolling in, it’s hard to balance all of those incoming calls. “Which deductions am I eligible for?” “Did I overpay?” No one wants to tip the government, […]
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