Category Archives for "Answering Service"

a great receptionist is a friendly face at the front of your company

Personality Traits of a Great Receptionist

A great receptionist is a huge asset to any business, small or large. A receptionist is important because they’re often the first impression that a client or business partner has with your company. So an emphasis on being personable is even more important when someone is working with or purchasing from a small business. Most […]

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telephone etiquette for receptionists

Telephone Etiquette for Receptionists: Asking and Answering Questions

Working as a receptionist comes with the territory of answering a lot of questions. People generally call a business for answers and receptionists should have them prepared for callers. Sometimes a newer receptionist has less familiarity with the proper responses to typical questions. In this case, it’s always great to have a phone script on hand. If […]

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