Category Archives for "Answering Service"

telephone etiquette for receptionists

Telephone Etiquette for Receptionists: Asking and Answering Questions

Working as a receptionist comes with the territory of answering a lot of questions. People generally call a business for answers and receptionists should have them prepared for callers. Sometimes a newer receptionist has less familiarity with the proper responses to typical questions. In this case, it’s always great to have scripted responses on hand. If you […]

Continue reading
live call answering services differ from call centers

How Do Call Answering Services Work?

Many different industries use call answering services, but how do they work? Is a live answering service just what your business has been needing? What’s the difference between a call center and an answering service, after all?? In this week’s post, we’ll discuss the different types of answering services and which may be the right […]

Continue reading