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Apollo Answering Service: Serving Businesses of All Shapes and Sizes Since 1996

Elevating business communication with modern tech, dedicated receptionists, and 24/7 availability: Apollo, where innovation meets personal connection

Rooted in tradition yet always embracing the future, Apollo Answering Service remains dedicated to streamlining communication and boosting customer satisfaction with exceptional service quality.

Want to learn more about how you can partner with Apollo to leverage our top-tier call management services? Click the link below to book a free consultation call with us today.

Apollo Answering Service — Houston’s Proud Legacy

While our roots trace back to Houston, where our story began and our headquarters is located, our reach extends far and wide.

Apollo Answering Service was conceived when Bernice Contello took the initiative to turn her simple idea into a game-changing solution for businesses. It all started with Bernice answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer their phones, so she started a company to do just that. 

Her vision has since blossomed into a service that supports diverse businesses across the nation.

The Apollo Team: Exceptional Service With a Personal Touch

Meet our remote receptionist team — professionally trained, meticulously selected, and passionately committed. Every member is Texas-based, with a strong connection to our Houston origins. 

Our team doesn’t just answer calls. They represent your brand, connect with your clients, and handle emergencies, all while reflecting the integrity and values of your business.

Pioneering Modern Technology in Answering Services

Apollo prides itself on being at the forefront of technological advancement. We’ve moved beyond traditional modems and phone lines, implementing state-of-the-art technology to bolster our team’s efficiency. 

Our operations are powered, backed up, and secured by Microsoft Azure, ensuring that our receptionists always remain available. We emphasize stringent security measures, utilizing password managers and robust encryption, and guarantee access is only provided to those who require it. 

Our commitment to excellence also extends to ensuring we are HIPAA compliant, reflecting our dedication to safeguarding sensitive information.

Why Choose Apollo? Hear From Our Clients

25 Years of Friendly Service

We have used Apollo for over 25 years. The receptionist answering are always pleasant, and notify me quickly about urgent service calls. We continue to use them year after year because of the excellent service.

Should have been with us since the beginning

Apollo is a business saver! You guys should have been part of our organization since the beginning.
Now our clients can communicate with real people as opposite to voice mail. Clients love talking with real people, who are patient and caring and able to listen to their concerns. This streamlines our operation, and keeps things running smoothly.

Clear & Correct Messages

My previous answering service was making too many mistakes, my messages contained numerous errors. My customer's names were misspelled and I was getting incorrect phone numbers. I was losing business and knew I had to make a change. After partnering with Apollo I have been impressed with their performance. My messages are always clear and correct. Often my customers, don't even know their receptionists are not sitting right in my office. I would definitely recommend Apollo Answering Service.

Scott Jones Electrician
Nicole Wilson White HealthCare
Rick Ellis Pest Control

Ready to revolutionize your business communication and never miss an important call again?

Book a call with our team today and discover how our professional call-handling solutions can revitalize your customer interactions and stimulate your business’s ongoing success, wherever you may be located.