What happens to your small business’ after-hours calls?

As a small business owner, you likely feel like you live at your place of business. Maybe you spend over eighteen hours a day there. Or, perhaps you’ve been known to pull an all-nighter in your office. While it’s normal for entrepreneurs to spend a great deal of time at work, you do have to […]

Answering Service Can Help Your Small Business Handle The Holiday Rush

The holidays are one of the busiest times of the year for a small business, no doubt. You’ll have to consider how you’ll handle increased customer service demands as business increases. Do you have a plan in place to handle the holiday rush? Who will answer late-night calls? Can you provide a contact point for […]

Small Business Answering Service

Answering Service is An Essential Partner For Small BusinessesAs a small business owner, you have an endless job. You’re in charge of the wellbeing of your enterprise and your employees. You’re responsible for satisfying your clients and maintaining a strong reputation in your local community. Like many small business owners, you might be juggling all […]

How to Transfer Calls to the Answering Service

In a hurry and need a quick answer to transfer your calls to the answering service or turn on call forwarding? Check out the quick instructions below for call forwarding. For more detailed information about call forwarding from different carrier’s, and how call forward specifically relates to the answering service continue reading.  Universal Call Forwarding Instructions […]