Managing Work-Related Stress

Did you know that 1/3 of workers report high levels of stress? Or that 1/4 of employees view their job as the number one stressor in their lives? These aren’t good stats, especially for a small business owner to hear! It’s very important to nip stress in the bud, as stress is a major cause […]

How to Organize an Office

Small business owners have a lot on their plates and a lot to balance. In keeping up with the all of the day-to-day tasks, often the aesthetics of a clean desk or organized office seem unimportant in the swing of things. There’s so much to be done! However, we’ve learned before that a cluttered work […]

Telephone Etiquette for Receptionists: Asking and Answering Questions

Working as a receptionist comes with the territory of answering a lot of questions. People generally call a business for answers and receptionists should have them prepared for callers. Sometimes a newer receptionist has less familiarity with the proper responses to typical questions. In this case, it’s always great to have a phone script on hand. If […]