What to do about Negative Reviews on Company Review Sites

By now, you should be pretty familiar with company review sites. There’s Glassdoor, Indeed, Comparably, Great Place to Work, FairyGodBoss…sound familiar? (If not, check out our post about employer review sites). If you’re familiar with the places where people can share with others what its like to work for you, you may already know what’s […]

Phone Etiquette

Where are your manners? In business and in distant personal affairs, it’s best to always put your best foot forward. This is important in communicating with others in general, but some may feel that phone etiquette and other methods of communicating are a little less intuitive. No worries, we already have a posts about email […]

Include Your Answering Service As You Plan For The Holidays

As the year winds down and we march toward the beginning of a new one, we don’t want to rush by a final group of beloved holidays. First, there is Thanksgiving, along with the Friday that follows it, which many people turn into a four-day holiday weekend. This begins the holiday season, moving us toward […]

Millennial Managers: Leveraging Generational Diversity

The internet loves to pick on millennials. They say we’re lazy, entitled narcissists that continue living with their parents further into adulthood than what is the traditional American norm. We’re either unemployed or underemployed. They say we don’t work hard enough to make our college degrees work for us. We’re too emotional. We’re killing napkins, […]