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Telephone Receptionist on Phone

Why Your Telephone Receptionist Is Your Most Important Employee  

In the past decade we’ve seen a trend—a shortsighted overreaction—for companies large and small to phase out their telephone receptionist. In fact, many businesses have foolishly chosen to restrict or even eliminate telephone contact with their customers and prospects. Instead of the telephone, they push callers to other forms of communication, such as email, social […]

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how to organize an office wires

How to Organize an Office

Small business owners have a lot on their plates and a lot to balance. In keeping up with the all of the day-to-day tasks, often the aesthetics of a clean desk or organized office seem unimportant in the swing of things. There’s so much to be done! However, we’ve learned before that a cluttered work […]

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