It’s 2019. We’re living in the information age. There is so much information out there that one could argue it’s a little too much. A small business owner may feel like their business is constantly being scrutinized by a potential online ranter. You risk receiving negative online reviews from customers having an ‘off’ day. But, […]
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In the past decade we’ve seen a trend—a shortsighted overreaction—for companies large and small to phase out their telephone receptionist. In fact, many businesses have foolishly chosen to restrict or even eliminate telephone contact with their customers and prospects. Instead of the telephone, they push callers to other forms of communication, such as email, social […]
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There are many ways to get your messages from your answering service. These include voicemail, email, or a phone call. A fourth option of increasing popularity is text messaging. This offers many benefits to most answering service clients, but it’s especially applicable to trade businesses, such as air-conditioning and plumbing companies. Here are some of […]
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Small business owners have a lot on their plates and a lot to balance. In keeping up with the all of the day-to-day tasks, often the aesthetics of a clean desk or organized office seem unimportant in the swing of things. There’s so much to be done! However, we’ve learned before that a cluttered work […]
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