Apollo Hospitality Answering Service
In the hospitality industry, the guest experience starts with the first call. Whether it's a late-night room request or an emergency at one of your short-term rentals, missed calls mean missed revenue. Apollo Answering Service helps you stay available 24/7—without hiring extra staff.
Why Choose Apollo for Hospitality Call Answering
Phones don’t just ring from 9 to 5. Guests can call if they're running late to check-in, need to reschedule, or they’re looking to book last minute. Our hospitality call center services keeps your business responsive after hours, on weekends, and during your busiest times.
We work with hotels, short-term rentals, and hospitality brands across the country—answering with your name, your tone, and your protocols and every call is handled like it came straight to your team.
Features of Our Hospitality Industry Phone Answering
We tailor every plan to match your operations. Here’s what you can expect with Apollo:
Live Answering
Every call is answered by a trained receptionist who represents your brand with professionalism and care. No bots. No voicemail. Just real people who know hospitality.
24/7 Availability
Whether it's a late-night inquiry or a weekend call about your property, we’re always here. Your guests don’t wait—and you never miss a booking.
Custom Call Handling
We follow your specific instructions for reservations, messages, emergencies, or transfers. We can alert on-call staff, book appointments, or simply take messages—you choose.
Bilingual Support
Our Spanish-speaking agents help you serve a broader customer base with clarity and respect, supporting your commitment to accessibility and inclusion.
Text & Email Notifications
Get messages how you prefer—by text, email, or both. You’ll always know who called, what they needed, and what your team should do next.
Working With Apollo: Success Stories and Testimonials
Explore the success stories and testimonials from dental practices that have experienced the transformative power of partnering with Apollo:
These testimonials underscore the significant impact Apollo Answering Service has had on dental practices, aiding in enhancing operations, increasing patient satisfaction, and driving growth.
Specialized Services for Hotels and Short-Term Rentals
Whether you're managing a busy front desk or a rental across the state, our services are built to take pressure off your team while keeping every guest experience smooth and professional.
Hotel Answering Service
We serve as an extension of your front desk. From late check-ins and room requests to maintenance calls and wake-up messages, we make sure guests get answers—even when your staff is off duty.
Short-Term Rental Answering Service
Whether you have one or a ton of short-term rentals, you can always use a little to make sure questions or issues are handled quickly. If a guest is running late, has an emergency, or a simple question – we're here to help you.
Support Your Staff Without Stretching Them
Great service doesn’t have to mean more payroll. With Apollo’s answering service for hospitality, you provide seamless guest communication without overloading your team.
Click here to schedule your free consultation and see how we can help your hospitality business run smoother—day and night.
