Answering Services for Small Businesses


When it comes to answering services, Apollo Answering Service has you covered. Our call answering services for small businesses provide friendly and cheerful receptionists.

Rest assured, our live answering services for small businesses will dazzle your customers one call at a time. Our live answering services for small businesses help you stay responsive without adding stress to your day.

Trusted by 300+ Small Businesses In Houston for over 50 years

Small Business clients that utilize Apollo's answering service in Houston for live call answering and message taking

Nobody Wants to Talk to a Machine

Most callers donโ€™t want to deal with a voicemail or a long list of prompts. Yet, at most companies, an irritating machine is a potential customer's first point of contact. These machines might come in the form of voicemail or prompted instructions. At Apollo, we feel this is hardly the way to make a good first impression.

With our telephone answering services for small businesses, your customers reach real people who understand how to listen, help, and take action. Itโ€™s a difference they notice right awayโ€”and one they wonโ€™t forget.

By partnering with a telephone answering service for your small business, your customers will feel taken care of. And you can be confident in this fact.

We understand that every call is a potential lead, a customer concern, or a service request. Thatโ€™s why weโ€™ve designed our answering services to support the unique needs of Houstonโ€™s small businessesโ€”from solo entrepreneurs to growing teams.

Not Just For Answering

There are many reasons a customer might call your office. For some businesses, the most common reason is scheduling an appointment. For others, it might be to return an item. It is important to note that a live answering service can facilitate any need that a customer has.

Our call answering service for small businesses isnโ€™t just about picking up the phone. Itโ€™s about keeping your day on track.

Whether weโ€™re scheduling directly or routing the call to the right person, your customers stay taken care of and you stay in control. Thatโ€™s the power of professional small business answering services.

No two businesses operate the same way, so we donโ€™t believe in a one-size-fits-all model. Our services are customized to match your workflow, ensuring your callers always feel like they're speaking directly with your teamโ€”even when you're not available.

Icon of real people answering phones with Apollo's answering service in Houston

Real People Answering Your Calls

Aside from the lack of personality, there are other problems with automated answering machines. For instance, a machine canโ€™t tell if a call is urgent and requires action right away.

Letโ€™s face it, if a customer is calling your small business, it means they have something to say. And if this is an emergency, part of your job is to make sure itโ€™s taken care of. By having a small business answering service on your side, you wonโ€™t risk missing emergencies.

Additionally, not all customers or clients are the same. As a business owner, you know how to handle these differences. For instance, what if your most important client is on the line? When your most important client calls, you want to be sure someone capable answers. Thatโ€™s where an answering phone service for small business makes all the difference.

Live answering services for small businesses are an attractive alternative to machines. These business answering services provide โ€“ real, courteous and professional people. If your small business is based in Houston, Apollo Answering Services can meet your needs.

Whether you're on the job, in a meeting, or away from your desk, our team steps in, so you never miss a beat. With a dedicated call answering service for a small business, you get coverage that feels personal without the overhead of hiring full-time staff.

Weโ€™re here to make sure your business doesnโ€™t miss a single opportunityโ€”or a single emergency.

Answering Services for Your Small Business Anytime Day or Night

Whatโ€™s better than real people answering your customersโ€™ calls? Real people who answer these calls 24 hours a day, seven days a week, 365 days a year. After all, in this day an age, there is no reason to let anything fall through the cracks. This is especially true when it comes to managing your business.

Thatโ€™s why our live answering services for small businesses are available 24/7, 365 days a year. Whether itโ€™s a Saturday afternoon or a holiday morning, weโ€™re answering and representing your brand.

Technology is Important

To be clear, we understand the importance of technology. Further, technology plays a significant role in what we do. However, we feel like there are better ways to incorporate technology than answering the phone.

If you're looking for answering services for small businesses that feel like an extension of your team, youโ€™ve found it.

Icon of Apollo's 24/7 call answering service in Houston

Why Choose Apollo? Ask Our Clients.

You never know when the next big opportunity will call. With our round-the-clock coverage, youโ€™ll never lose a lead just because it comes in after hours. Thatโ€™s the peace of mind every small business owner deserves.

We are a Houston-based business that has been passed down from generation to generation. With over 400 clients and a track record of success, it is clear why we are the premier answering service. And while we can promote ourselves all day, look at what our clients have to say:

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25 Years of Friendly Service

We have used Apollo for over 25 years. The receptionist answering are always pleasant, and notify me quickly about urgent service calls. We continue to use them year after year because of the excellent service.

Should have been with us since the beginning

Apollo is a business saver! You guys should have been part of our organization since the beginning.
Now our clients can communicate with real people as opposite to voice mail. Clients love talking with real people, who are patient and caring and able to listen to their concerns. This streamlines our operation, and keeps things running smoothly.

Clear & Correct Messages

My previous answering service was making too many mistakes, my messages contained numerous errors. My customer's names were misspelled and I was getting incorrect phone numbers. I was losing business and knew I had to make a change. After partnering with Apollo I have been impressed with their performance. My messages are always clear and correct. Often my customers, don't even know their receptionists are not sitting right in my office. I would definitely recommend Apollo Answering Service.

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Scott Jones Electrician
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Nicole Wilson White HealthCare
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Rick Ellis Pest Control

Learn More About Our Call Answering Services for Small Businesses

We understand that each business is unique. From the way an organization operates, to what it provides, to what types of customers it has. And this uniqueness is part of your brand and your mission. By partnering with an answering service in Houston, you can stay true to that brand.

Apollo Answering Service is made up of people who will adjust to your style of business. Rest assured knowing that your customers are being taken care of by a call service for your small business. And since this aspect of the job is taken care, you can focus on the job at hand. Think of a live answering service for your small business just another hat you donโ€™t have to wear.

Get in touch with our team. We can tell you more about how our Houston answering services can benefit your small business.

 

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