Answering Service Reviews & Testimonials

Before partnering with Apollo, I was missing calls and knew I needed help. At first i was debating if the cost would be worth the service provided, because as a small business every dollar counts. Aftering signing up, I immediately noticed I stopped missing calls, which means more money. Plus I don't even have to have a phone glued to my side! I feel relieved knowing I don't have to answer the phone every time someone calls. It is hard to answer every call, especially when I am on a job. Sales have increased by about 30%! I now have more time to concentrate on my client's needs, versus, having to answer the phone all the time.

Apollo has taken the burden away from me having to be on call nights and weekends. They have done a very good job. I love Apollo!!!

We have used Apollo for over 25 years. The receptionist answering are always pleasant, and notify me quickly about urgent service calls. We continue to use them year after year because of the excellent service.

There are many answering services to choose from. I have used a few of them during my 40 years in business. I have always been satisfied with the service and professionalism that the Apollo team provides. All answering services will give you messages, etc. But Apollo is personal, professional, and enjoyable to work with too.

My previous answering service was making too many mistakes, my messages contained numerous errors. My customer's names were misspelled and I was getting incorrect phone numbers. I was losing business and knew I had to make a change. After partnering with Apollo I have been impressed with their performance. My messages are always clear and correct. Often my customers, don't even know their receptionists are not sitting right in my office. I would definitely recommend Apollo Answering Service.

I had a problem..

Business was great and we kept getting more and more calls each day. As a small business, I realized that there was no way that I could keep up with the demands for my time.

I was trying to make sales calls, manage projects, do my accounting projects and answer the phone too???

I had tried other solutions and just could not find a service that would work well for my needs. I was reluctant at first. But after just a few days of using Apollo Answering Service I realized that I had made one of the best decision for my business!

Apollo has a very knowledgeable staff that gets more and more familiar with my company as each call comes in. They are able to patch the call "Live" to my cell phone and I am not missing any calls now or sending people to voice mail.

I believe in technology, but I do not think that it should answer the phones. I am very pleased with how Apollo has real people taking my calls and creating a solution to my problems. Thank You Apollo for all your hard work!

Apollo is a business saver! You guys should have been part of our organization since the beginning.
Now our clients can communicate with real people as opposite to voice mail. Clients love talking with real people, who are patient and caring and able to listen to their concerns. This streamlines our operation, and keeps things running smoothly.

This is what an answering Service should be like--these virtual receptionists are really courteous, personable, and intelligent. They have good common sense and understand sometimes when people call they are just plain freaked out. (We are a Criminal Law Firm.) They understand what an urgent or emergency call is and keep on keep on until they reach one of us.

They also know my kids and get me right away when one of them calls. I like that.

Our clients love our service--praise them all the time--both new and old.