Apollo Answering Service History
"If you would understand anything, observe it's beginning and it's development." - Aristotle
Apollo's answering service history begins with Gus Contello
Gus was a plumber. He worked day in and day out, and sometimes even nights to provide for his wife and five children. After many years of hard work he was able to start his own business! He was living the american dream!
Although Gus and his family went to bed in the evenings, shit never sleeps! So often times his wife, Bernice Contello would waking up in the middle of the night to answer the phone, from a customer calling for emergency service. Being the innovated woman that she was, she realized that if her husband needed help doing this, then so did other people.
But really Apollo's story is all about his wife, Bernice Contello
Bernice realized there was a great demand for live phone answering services! Just about every business could use one. So she began marinating on the idea of this new business. She had learned a lot over the years about how to run a business, while helping out with her husbands plumbing company.
After much planning, her simple little idea became a reality. Apollo Answering service was born in 1966!
We are still family owned and operated to this day. In fact we are now owned by the third generation.
We have been providing live 24/7 telephone answering service for 50 years and have seen many technologies come and go. When the company was first founded we used bulky, telephone switch boards. Yes we have been serving the Houston and surrounding areas for that long! We have used many different technologies over the years. Today we are completely computerized, and have the availability to offer many customized features, and services to our clients.
As time has changed one thing remains the same at Apollo Answering Service, Inc, great people. As technology continues to grow, we often opt for more and more automation. However sometimes, no matter how much technology you deploy you can never replace people speaking with people. People are the power of any small business. Apollo Answering Service has people who will Dazzle your customers.
Why Choose Apollo? Ask Our Clients.
25 Years of Friendly Service
We have used Apollo for over 25 years. The receptionist answering are always pleasant, and notify me quickly about urgent service calls. We continue to use them year after year because of the excellent service.
Should have been with us since the beginning
Apollo is a business saver! You guys should have been part of our organization since the beginning.
Now our clients can communicate with real people as opposite to voice mail. Clients love talking with real people, who are patient and caring and able to listen to their concerns. This streamlines our operation, and keeps things running smoothly.
Clear & Correct Messages
My previous answering service was making too many mistakes, my messages contained numerous errors. My customer's names were misspelled and I was getting incorrect phone numbers. I was losing business, and knew I had to make a change. I researched answering services in Houston and was instantly attracted to Apollo because of all their customer reviews. After partnering Apollo I have been impressed with their performance. My messages are always clear and correct. Often my customers, don't even know their receptionists are not sitting right in my office. I would definitely recommend Apollo Answering Service.