business text messaging for customer service

Keep Ahead of Your Small Business Competitors with 3 Simple & Impactful Strategies they aren’t using yet.

Young companies face a variety of challenges. They need to develop a product consumers want, of course. But there are too-often ignored tasks, such as administrative tasks, financing and staffing on top of that. These challenges can mount and cause an overload that can have some pretty tragic results. In fact, two-thirds of all small businesses fail in […]

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Small Business Owner Introver

Age of the Introvert Business Owner

As a small business owner, do you find the most difficult part of running your company to be a menial task like making or answering calls? Do you feel exhausted or defeated upon the ending of each business meeting? If so, you might be an introvert. Introverts have started speaking up more in recent years […]

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answering service employee

Benefits of Having A Virtual Receptionist Service That You Wouldn’t Expect

It’s challenging for a small business owner to run daily operations and keep up with phone calls. I spoke with many business leaders before the holidays and each found themselves in a dilemma. They were torn between taking customer calls, handling personal matters, and overseeing all the ins and outs of their businesses. Many small businesses […]

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